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1.  Four Tips for Managing Your Electronic Records

Successfully Manage Your Records in an Electronic Environment

Organizations everywhere are now generating large volumes of electronic records thanks to the automation of everyday business activities such as financial transactions, engineering processes and basic communication. But this doesn’t mean that paper records collections are shrinking. In fact, organizations still need to retain physical copies of documents and files thanks to administrative and legal requirements. Add storage and technological restraints to the mix and you are faced with a complex RM challenge.

So to help you successfully manage your electronic records, we’ve put together these 4 tips.

  1. Correctly identify your business records
    Correctly identifying your electronic records can be tricky in an environment where information is constantly being copied, printed, emailed and scanned. Start by developing an RM policy which clearly outlines your organization’s definition of an official record and apply that to all of your physical and electronic records. You’ll then need to set standards across your organization and work with IT and staff to apply the criteria to day-to-day business activities.

  2. Develop and implement a records retention program
    This is critical for controlling records growth and staying compliant. You’ll need to research the relevant legal and regulatory requirements, determine how long you need to keep records and understand your internal retention needs. You can then create a retention schedule based on the information you’ve gathered.

  3. Leverage RM software for storage and retrieval
    RM software solutions are a great way to effectively manage both your paper and electronic records in a hybrid environment. These systems make retention and disposal easy because they automatically let users know when records need to be destroyed. They also enable users to retrieve information quickly thanks to sophisticated search functionalities.

  4. Plan for long-term retention requirements
    Every organization generates records that need to be retained for long periods of time in order to meet legal and operational requirements. The challenge lies in finding a secure and cost-effective method for storing this information. Paper records are prone to environmental degeneration while hardware and software are constantly being replaced by new technologies.
In order to address these issues, you need to look at the financial and practical challenges associated with long-term retention. This will help you decide what medium is best for storing your valuable and sensitive records for years to come.

Download our full whitepaper!

For a more detailed look at these and other tips as well as practical “how-to” information on managing electronic records, download our whitepaper.



2. Hybrid Survey Results: The Hybrid Environment is Now the Norm

How are organizations handling the mix of paper and electronic records?

It’s a big question for many of our readers, so earlier this year we created a survey to get an updated picture of a new records management reality: the hybrid environment.

Our goal was to benchmark the data against a similar survey we conducted two years ago. And when we began to analyze the results, we identified some very interesting developments and trends.

E-records enter the mainstream
When more than half of our respondents said they had replaced at least 20% of their paper records with electronic versions, it became clear that e-record adoption has strong momentum. In fact, 14% of people reported that 80% of their records collection are now electronic!

Compare this to our June 2008 survey results where over 50% of our respondents said that more than 80% of their record were still paper-based, and it isn’t hard to see that e-records are making huge inroads in the file room.

Hybrid is now the norm
Even as e-records adoption increases, it’s clear that paper records aren’t going away any time soon. None of our respondents said their organization was 100% electronic, and the vast majority of organizations are still using a significant mix of paper in their collections. Most significantly, almost 18% of respondents reported that 100% of their collection included both paper and electronic formats. Where two years ago the hybrid environment was a fairly new concept for many organizations, it is now clearly an everyday records management reality.

The drivers: efficiency, collaboration, retention and compliance
The efficiency and collaborative benefits associated with electronic records are clearly big factors driving organizations to adopt the format. Accounting and operational documents are by far the most popular targets for conversion, but there is also a wide array of other business functions that are starting to move to e-records. These numbers are in line with our last survey, indicating that workflow efficiencies are a big reason for conversions.

Most interestingly, over 20% of our respondents indicated that easier records retention was also a factor in moving to electronic records, with around half that number citing the need to meet compliance requirements as a driver.

Old challenges, new challenges
When it comes to implementing a hybrid environment, the survey data closely mirrored our earlier results. The biggest challenges are still:

  • Applying retention schedules to e-records
  • Rolling out e-records across the entire organization
This is hardly surprising as both are legacy records management challenges.

A new emerging challenge, identified by over 50% of our respondents, is applying records management best practices to shared drives within an organization. As the amount of electronic records proliferates, and increasing numbers of people within an organization store them on a central drive, the potential for a disorganized collection is very real.

If these challenges sound familiar, download our whitepaper on managing your shared drive.

Handling the new hybrid reality
The survey results support what we see and hear every day when we work with our clients: mixed records collections are a normal part of records management in today’s business environment.

So what’s the best way to handle the hybrid environment?

At TAB, we think that the answers to these challenges lie in education and training of individual personnel in combination with the development of comprehensive records management programs designed to address electronic and paper content equally.

If you’d like to find out how we can help you manage the hybrid environment, please get in touch.


3. On-Site RM Training Available Now!

Today the call for qualified and trained records management personnel is unprecedented. Companies are generating more information than ever before, and the legal pressure to properly store, process and retrieve it is increasing. We’ve answered this call by creating our on-site corporate training program.

The Training Comes to You
New issues and challenges are continually emerging in the records management field, and without the right resources it isn’t always possible to keep up with the skills and learning required to address them. Created from TAB’s deep experience and knowledge, our corporate training services will bring your RM staff to where they need to be. Our experts will come to your organization and deliver a comprehensive program that will help you manage your records the right way to reduce risk, leaving you with more time and energy to focus on your core business.

Customized Learning
TAB’s experts can hold on-site classes and teach your staff about the methodologies and industry best practices they need to handle virtually any records management situation. From computer basics and refreshing existing skill sets to designing an RM program and handling electronic documents, our intensive courses cover everything you need to know about:

  • Records management principles
  • Daily file room operations
  • RM program implementation
  • Privacy impact assessments
  • Identifying vital records
  • Disaster recovery planning
  • Electronic records management
Our program is designed to work in today’s corporate training environment. You can pick and choose from our list of courses depending on your immediate requirements or take the entire syllabus. And because every business is different, we can tailor the content of our offerings to fit your organization’s processes.

Learn How Our Program Can Work for You
With the right training, records management professionals become an invaluable asset to any operation. Our program will arm your staff with the skills they need to:

  • Gain a competitive advantage
  • Become leaders in RM
  • Support business processes better
  • Document knowledge and experience
  • Enhance professionalism
With the latest information and tactics, your team can maximize its performance in order to meet daily challenges. If you’d like to learn more about our on-site training program, contact our Consulting Manager, Brenda Vandermey at bvandermey@tab.com.


4. Tips for Selecting and Implementing RM Software in the Hybrid RM Environment

When you’re managing paper and electronic records in the same environment, a software solution may be the answer. A comprehensive and fully customizable system, such as our TAB FusionRMS, is an excellent way to track and store all of your information regardless of its form.

However, simply choosing the right solution for your organization isn’t enough—you also need to apply sound RM methodologies and principles to that program.

So to help you select and implement software in your hybrid environment, we’ve put together this whitepaper. In it you’ll get tips on:

  • Establishing RM requirements up front
  • Building RM requirements into the electronic system
  • Creating one-stop information access
  • Responding to the unique needs of paper records
  • Developing electronic support for real world records retention
Read the full whitepaper to get more useful information.


5. What Your Colleagues Are Downloading

Want to know what your colleagues are reading? Here are some of our popular downloads.

RM Training: A Needs Assessment Tool

How to you design and deliver the right records management training program? The key is to start with a needs assessment.

This tool provides a starting point for cutting through the complications and contradictions that cloud your organization’s training objectives, putting you well on the road to addressing records management challenges, big and small.

In it we’ll cover:

  • Determining organizational objectives
  • Identifying who should participate
  • What content you’ll need for different participants
  • What training methods to use
Get this great resource here!

Demon strating Return-on-Investment for Records Management Initiatives

Need to show the ROI on your RM Program? This guide will tell you how to do that!

We'll give you a strategy for demonstrating records management's ROI based on hard and soft dollar revenue flows, reduced risk and improved long-term returns. A recent survey of OnRecord readers identified three main sources of hard and soft dollar return on investment for records management initiatives:

  • Savings on physical storage space
  • Staff productivity gains
  • Reduced risk exposure
We'll examine these three objectives in light of basic ROI principles, focusing on those records management approaches which can help optimize that investment over time.

Download this invaluable resource here!

Facebook Twitter More... Subscribe |  Past issues
April 2011: In This Issue
1. Four Tips for Managing Your 
    Electronic Records


2. Hybrid Survey Results: The Hybrid 
    Environment is Now the Norm


3. TAB On-Site RM Training
    Available Now!


4. Five Tips for Selecting and
    Implementing RM Software in the
    Hybrid RM Environment


5. What Your Colleagues Are
    Downloading


Top Downloads

RM Training: A Needs
Assessment Tool »

Demonstrating
Return-on-Investment for
Records Management Initiatives »


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