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 DID YOU KNOW?The average document gets copied 19 times. Source: PriceWaterhouseCoopers |
September 2008: In This Issue
Dear Records Manager,If disaster strikes, will your valuable business information survive? Vital records protection is a critical part of records management, and having a good plan in place is essential if your business is to quickly recover from an emergency event. Creating this plan can be a tough challenge, especially when you are using both electronic and paper records. To help you, we've put together seven steps for managing risk in the hybrid environment. And it's that time again! We are gearing up for this year's ARMA conference. This is always a great opportunity to learn and share with the best and brightest in our field, and we hope to meet as many of you there as possible. Your feedback is always valuable, so if you have any feedback on this issue, please get in touch. Regards, 1. Disaster Recovery and Vital Records in a Hybrid RM Environment: A Risk Management Action Plan
Protecting your vital records is the best way to ensure business continuity in the event of an emergency, but you can't just deploy a standard toolkit of safeguards. Your approach needs to take into account the requirements of the records and the risks involved, making it absolutely critical to assess those risks before choosing a plan of action. This process can be complicated, and has been made more so with the emergence of the "hybrid records management environment" where more and more file collections mix paper and electronic records. The good news is that like many challenges, the combination of vital records and hybrid record-keeping also brings opportunity. This Risk Management Action Plan details 7 steps for seizing that opportunity by addressing these challenges in a way that will solve them efficiently while raising your program's profile as a strategic organizational resource. In it, you'll learn how to:
Download this valuable resource here. 2. Don't Miss TAB at ARMA 2008!
Free flash drive loaded with our complete resource library! Fill out our questionnaire, bring it by our booth and get a free flash drive! Free Expo Pass! Download an expo pass from us for free admission to the ARMA Expo, October 20-22. Presentations TAB will be featuring in-booth presentations on various RM topics including:
3. OnRecord Q&A: We've Got the Answers
What advice would you give to someone like myself who is just starting out in the RM field? Brenda Vandermey responds: First of all, welcome to the club! The thing to remember is that information is one of an organization's most vital resources. After all - to be useful, records must be managed: so your role is a very important one! When you are starting out you need to be mindful that how people perceive you within the organization has an impact on your success. Companies are more likely to support RM programs if records and information management personnel are regarded as professionals, so conduct yourself as one! It's likely that you undertook extensive educational preparation or several years of on-the-job training to get where you are now, so let that experience come to the fore. To truly succeed as an RM professional, you will need to be able to:
As well, you need to understand and continually update your knowledge in key RM areas such as the creation and use of information in the organization, the role of information privacy, the role and limits of information technology…to name just a few! You can develop yourself professionally by attending conferences and information sessions and by reading RM journals. These "extracurricular" efforts will enhance your role in the records management field and pay dividends when it comes to creating innovative ways to help employees access information. Hope that helps! 4. Check Out Our New Website!
We've redesigned it and added more resources to help you access the information you need, exactly when you need it. Whether you are new to RM and looking to explore the field, or a seasoned professional looking for tools or tips to resolve a specific issue, you will find our site easy to navigate and full of relevant info. 5. News: US HIPAA Regs Get TeethThe U.S. Department of Health and Human Services (HHS) has levied the first penalties (six figures!) against a healthcare agency for security and privacy violations regarding lost patient information. Sounds like someone needs better records management! 6. News: E-discovery Driving Legal Costs UpOut of the 1,400 lawyers recently surveyed, 87% said that electronic discovery is too costly and driving up the price of litigation. The reason? Most companies don't know where their information is. The solution? Document control, accessibility, and a retention policy, or as we like to call it, records management.
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Will your records management program help your organization resume operations in the wake of a large scale disaster?
We are proud to be participating in the 
This month our guest expert, TAB consultant Brenda Vandermey, answers the following question from Anna P. of Scarborough, Ontario, who writes:
Visited our website recently? If so, you'll have noticed some